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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Heather Goff

November 9, 2024

1  out of  5
rating by Heather Goff
"On 10/28 I called to switch agents to the agent my partner uses who is closer to our home. When I heard nothing back from the office I called on 11/4 and texted using the app, was told it would be taken care of, 11/7 called as I hadn’t heard that the changes had been made and again was told they would make the changes! No response so I called again today 11/9 and was told the agent was on the other line and they would call back it’s been almost 2 hours and still no call. The customer service at this office is less than stellar! Feels like they tell you what you want to hear and hope you forget to check back. Contact Shalisse Cerven in Naples she has been an amazing agent for my partner."
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darwin aguilar

September 3, 2024

5  out of  5
rating by darwin aguilar
"Leslie Rodriguez helped me and my dad with switching over, she was helpful overall great service."
We responded:
"Thank you for taking the time to share your experience, Darwin! We’re delighted to hear that Leslie provided such helpful service to you and your dad during the switch. It’s wonderful to know that her efforts made the process smooth and that you both felt well taken care of. We’re committed to maintaining that level of service, and we’re here to assist you with anything you need in the future. "
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Lisa Johnson

August 21, 2024

5  out of  5
rating by Lisa Johnson
"I wanted to share my experience with getting a quote from State Farm out of the Naples office. I spoke to both Bernice and Milvia extensively and they both were extremely professional, knowledgeable, and kind. They each took the time to explain the auto and homeowners policy quotes while they answered all my questions. State Farm is lucky to have two top notch representatives who are experts in their field and provide exceptional customer service! Now, as for State Farm. When doing comparative, apple to apple pricing across quotes from numerous companies, they came out to be the highest. When I shared this with both representatives, they were extremely kind and even offered to look at alternate ways to revisit the requested coverage and possibly lower the rate. Both Bernice and Milvia continue to remain professional, knowledgeable, and helpful, even through my questioning. I give state form Naples’s office and A plus for both of these representatives who should be recognized by their company for their exceptional customer focused positive attitude! Lisa J"
We responded:
"Thank you so much for sharing your detailed experience, Lisa! We’re delighted to hear that Bernice and Milvia provided you with professional, knowledgeable, and friendly service during your quote process. It's wonderful to know they took the time to thoroughly explain the auto and homeowners policy quotes and address all your questions with care. Your recognition of their exceptional customer service and positive attitude is greatly appreciated. We’ll make sure to pass along your compliments to them."
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Rudy

August 16, 2024

5  out of  5
rating by Rudy
"Agent Leslie Rodriguez is very professional, reliable and responsive. Highly recommended."
We responded:
"Thank you for your wonderful review! We’re delighted to hear that you had a positive experience with Leslie and found her to be professional, reliable, and responsive. Providing exceptional service is our top priority, and it’s rewarding to know that Leslie’s efforts made a difference for you. Your recommendation is greatly appreciated, Rudy! "
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Donna Love

August 14, 2024

5  out of  5
rating by Donna Love
"Mandy Moore insurance company is it high quality and they really care about their customers. Their staff are always there for me and my needs. I highly recommend this agency."
We responded:
"Donna, thank you so much for your wonderful review! We’re thrilled to hear that you’ve had a high-quality experience with us and that our team has consistently been there to meet your needs. Your recommendation means a lot to us. If there’s anything more we can do for you, please don’t hesitate to reach out. We’re here to support you every step of the way!"
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Dan Giannini

August 13, 2024

5  out of  5
rating by Dan Giannini
"Elizabeth Clouatre, an account manager for the Manny Morin State Farm Agency, is terrific at cutting through red tape, and helping Manny’s clients with their insurance needs. Twice in one month she helped me fix a FEMA problem and a claims problem that I was having trouble with. I highly recommend her!!!"
We responded:
"Dan, thank you for the wonderful review! I'm so glad to hear that Elizabeth was able to assist you with both the FEMA and claims issues. We pride ourselves on helping our clients navigate through challenges, and it’s great to know Elizabeth could step in and resolve things for you quickly. Your recommendation means a lot to us, and we're always here to help with any of your insurance needs. "
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Lorena Liset Leyet Merino

July 24, 2024

5  out of  5
rating by Lorena Liset Leyet Merino
"Yo estoy muy feliz de aver encontrado a una persiana como Olivia ,fue como un ángel educada paciente y muy pero muy profesional me explicó todo pasó por paso y siempre tratado de ayudar en todo gracias gracias gracias por tu buen trabajo 🙏"
We responded:
"Lorena, thank you so much for your kind words! We're thrilled to hear that Olivia provided such exceptional service and made a positive impact on your experience. We pride ourselves on our team's professionalism, patience, and dedication to helping our clients. Your feedback means a lot to us, and we'll be sure to pass along your compliments to Olivia."
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Reynol Nieto

July 17, 2024

5  out of  5
rating by Reynol Nieto
"Leslie Rodríguez very good customer service, will definitely recommend them for your Auto and home insurance"
We responded:
"Thank you for your kind words, Reynol! We're delighted to hear that Leslie Rodríguez provided you with excellent customer service. Your recommendation for auto and home insurance means a lot to us, and we're glad Leslie could assist you so well."
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Emilio Rodriguez

June 26, 2024

5  out of  5
rating by Emilio Rodriguez
"I had an amazing experience with Leslie Rodriguez. I wanted a quote to try and lower my premium form Geico which I had. She took me through the whole process with great detail and information to allow me to make the right decision. She then assisted me when I was at the dealer trying to pick up new vehicle and she was very helpful and quick and getting me the info needed so I can walk out that day with my new vehicle. Working with Leslie was very stress free and informative. Thank You again Leslie!"
We responded:
"Emilio, thank you for sharing your amazing experience with Leslie! We're delighted to hear that she provided detailed information and guidance to help you make the right decision on your insurance quote. It's great to know she was also quick and helpful when you were at the dealer, allowing you to walk out with your new vehicle the same day. We're glad Leslie made the process stress-free and informative for you. We'll be sure to pass along your kind words to her. If you need any further assistance, please don't hesitate to reach out. Thanks again for choosing us!"
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Rodrigo Paz

June 21, 2024

5  out of  5
rating by Rodrigo Paz
"Elizabeth Reyes was very informative, helpful and very professional. Thank you Elizabeth!!"
We responded:
"Thank you so much for your kind words and positive review, Rodrigo. We're delighted to hear that our team was informative, helpful, and professional during your interaction. Your feedback is greatly appreciated and will certainly be shared with our team."
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Cordova Cleaning Services

May 10, 2024

5  out of  5
rating by Cordova Cleaning Services
"Excelente servicios de los agente de State Farm Insurance, son buenos explicando cada detalle de lo que consiste tus polizas de seguros y dan informacion precisa y de calidad con los servicios que tienen. Agradecida de poder contar con una agencia que me resuelve y respalda en todo estos temas de seguro. Gracias a Vivian Cobos y Lesly Rodriguez por ser mis agentes de seguro y atenderme cada vez que necesito de ellos. Son los mejores!"
We responded:
"Thank you for sharing your wonderful experience with State Farm Insurance! We're thrilled to hear that Vivian and Lesly have provided you with excellent service, explaining every detail of your policies and offering accurate, quality information. We're grateful for your trust and for allowing us to support you with your insurance needs. We'll be sure to pass along your kind words to Vivian, Lesly, and the entire team!"
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Mystique Wisdom

May 8, 2024

5  out of  5
rating by Mystique Wisdom
"The experience was fantastic. Daniel was very helpful and accurate."
We responded:
"We're thrilled to hear that you had a fantastic experience with Daniel! Thank you for sharing your feedback. Providing helpful and accurate assistance is always our goal, and it's wonderful to know that Daniel delivered on both counts. Thanks again! "
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Douglas Clarke

April 30, 2024

5  out of  5
rating by Douglas Clarke
"I have multiple Buisness with a bunch of drivers and Leslie consistently makes sure I’ve got the best coverage at the best price possible. 10/10 I definitely can’t thank her enough for making commercial insurance so easy"
We responded:
"Douglas, thank you for taking the time to leave such a positive review! I'm thrilled to hear that Leslie has been able to provide you with outstanding service and ensure that you have the best coverage at the best price for all your business needs. Making commercial insurance easy and ensuring our clients are well-covered are top priorities for us, so it's fantastic to know that Leslie has exceeded your expectations in this regard."
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romairo whyte

April 12, 2024

5  out of  5
rating by romairo whyte
"Leslie Rodriguez was amazing with her customer service"
We responded:
"Thank you so much for taking the time to share your experience with us, Romairo! We're thrilled to hear that Leslie provided you with amazing customer service. Delivering exceptional service is at the heart of what we do, and it's wonderful to know that Leslie went above and beyond to ensure your satisfaction. We'll be sure to pass along your kind words to Leslie and the rest of the team. We truly appreciate your support and hope to have the opportunity to serve you again in the future! "
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Meaghan Blackman

February 27, 2024

5  out of  5
rating by Meaghan Blackman
"Vivian was absolutely wonderful and thorough and I’m so grateful for her contacting me!"
We responded:
"Thank you for your kind words, Meaghan! We're delighted to hear that Vivian provided you with a wonderful and thorough experience. Your gratitude means a lot to us, and we're glad to have had the opportunity to assist you. If you ever need anything else or have further questions, please feel free to reach out. We're here to help!"
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richard urraro

February 19, 2024

5  out of  5
rating by richard urraro
"Very easy process Leslie was a big help Thanks Great rates also 👍"
We responded:
"Thank you, Richard! We're delighted to hear that Leslie could assist you and that you found the process easy. Providing great rates and excellent service is what we aim for. Thanks again. "
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Andrew Etienne

February 14, 2024

5  out of  5
rating by Andrew Etienne
"Lacie Jones is great. She always answers all of my questions and she explains herself very well. Great customer service skills and I give her 5 stars"
We responded:
"Andrew, thank you for your kind words! We're thrilled to hear that Lacie provided you with great customer service and effectively addressed all your questions. We're proud of her dedication to providing clear explanations and excellent assistance. Your five-star rating means a lot to us, and we'll be sure to pass along your appreciation to Lacie."
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David Jones

February 13, 2024

5  out of  5
rating by David Jones
"Sarah Martinez helped me and she was absolutely phenomenal. Great customer experience!!!"
We responded:
"David, thank you for sharing your experience! We're thrilled to hear that Sarah provided you with phenomenal service. Delivering great customer experiences is our priority, and we're glad to have met your expectations. If you ever need assistance again, don't hesitate to reach out."
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K. Pete

February 13, 2024

5  out of  5
rating by K. Pete
"I have been working with Leslie Rodriguez at this State Farm agency for over a year and have been extremely happy with her professionalism, follow up, patience and overall customer service. Could not more pleased with Leslie. Wish there were more Leslie's! All communication with this agency has been very positive. Thank you Leslie!"
We responded:
"Your feedback means the world to us! We're delighted to hear that Leslie has consistently provided you with exceptional service. We'll be sure to pass along your heartfelt words to her. We're committed to delivering outstanding customer experiences, and your satisfaction drives us to continually raise the bar. Should you require any further assistance, please don't hesitate to get in touch."
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orestes casas

February 7, 2024

5  out of  5
rating by orestes casas
"Nos encantó la atención y servicio de todos en la oficina en especial de Lesly,mejor precio en el mercado y te ayudan a escoger la cobertura perfecta para sentirte seguro"
We responded:
"Thank you so much, Orestes! We're thrilled to hear that you loved the attention and service provided by everyone in our office, especially Leslie. Ensuring you feel safe and confident with your coverage is our top priority, and we're delighted to have helped you find the perfect fit at the best price. If you ever need further assistance or have any questions, don't hesitate to reach out. We're here for you!"
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freddy castillo

February 1, 2024

5  out of  5
rating by freddy castillo
"Olivia Crespo is great! She made the process so smooth and quick ,awesome work Olivia thank you very much !"
We responded:
"Thank you for your kind words, Freddy! We're delighted to hear that Olivia made your experience smooth and quick. We appreciate your recognition of her awesome work. If you ever need further assistance or have any questions, feel free to reach out. Thank you for choosing us!"
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Diana Florentino

January 22, 2024

5  out of  5
rating by Diana Florentino
"Sara Martinez is amazing. I call her with any problem and she always is so helpful and professional. She takes really good care of me thank you so much for always being great!"
We responded:
"We're delighted to receive your positive review, Diana! Sarah is dedicated to providing excellent service, and we're glad to hear that she has consistently been helpful and professional in addressing your concerns. Thank you for taking the time to share your experience, and we look forward to continuing to provide great service for you. We truly appreciate your feedback! "
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Junie Belizaire

January 17, 2024

5  out of  5
rating by Junie Belizaire
"Very helpful and friendly 😊"
We responded:
"Junie, thank you! I'm delighted to hear that you found my team to be nice and helpful. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your support!"
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Alex Moore

January 10, 2024

5  out of  5
rating by Alex Moore
"So pleased with this office and the future! Manny is constantly working hard to provide the best service on all ends of his agency!"
We responded:
"Thank you for your wonderful feedback, Alex! I'm thrilled to hear that you're pleased with our office and the service provided. We're dedicated to delivering the best service on all fronts. If there's anything more I can do for you or any way we can improve, please feel free to let me know. Looking forward to serving you in the future!"
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Mehmet Reşat Yıldız

December 17, 2023

1  out of  5
rating by Mehmet Reşat Yıldız
"This insurance company is of very poor quality. I took out insurance twice and from the 2nd month onwards the payment was deducted twice as much as the offer given. The office staff are very attentive, thank you, and helpful, but unfortunately, things change 1 month after the insurance is made."
We responded:
"I am so sorry to read this review. It appears that you were last with us almost a year ago. I am glad to hear that our team was attentive which is what we always strive to be. Please call me at the office to go over your particular situation. "