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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dorota Dorota

April 22, 2026

5  out of  5
rating by Dorota Dorota
"Today I signed a car insurance policy at one of the State Farm offices in Naples. After 14 years, I switched insurance companies and I’m very happy with my decision. I received very professional service from Dieney Diaz, whom I’d like to thank for her patience and exceptionally kind support. The policy terms are the best on the market!"
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Denise Alvarado

April 22, 2026

5  out of  5
rating by Denise Alvarado
"I am leaving this review today after visiting the office for help resolving an issue. Dieney was incredibly helpful, professional, patient and KIND. Handling issues related to insurance policies is rarely pleasant. We are so very grateful to the customer service Dieney offered."
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Daryl Leyva

April 22, 2026

5  out of  5
rating by Daryl Leyva
"Súper agradecido con la atención de Yudi me brindó un servicio espectacular aclarando mis dudas y abriendo mi mente a buenas expectativas"
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Michael Sarkis

April 21, 2026

5  out of  5
rating by Michael Sarkis
"Javiar was effective and professional in completing renewal, great service, much appreciated."
We responded:
"Thank you for your 5 star review of our agency, Michael. Making the process simple and clear is exactly what we aim for, and it’s great to hear our team took the time to effectively complete your renewal so you felt confident in your decision. We appreciate your trust and are always here if you need anything moving forward."
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carlos ochoa

April 16, 2026

5  out of  5
rating by carlos ochoa
"Excelente servicio y además con mucha prontitud me asesoró Judi en mi solicitud referente al estado de mi cuenta. Mil gracias Judi. Un abrazo al resto del equipo de State farm."
We responded:
"¡Muchas gracias! Nos alegra y nos llega de orgullo saber que usted está satisfecho con nosotros. Su opinión es muy importante y para nosotros es un honor ayudarle con sus necesidades de su seguro. Recuerde que si necesita cualquier cosa nos puede contactar, estamos aquí para ayudarle. "
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Yoslen Carvajal Quintana

April 16, 2026

5  out of  5
rating by Yoslen Carvajal Quintana
"Quiero recomendar ampliamente a Dieney Díaz por su excelente trabajo ayudándonos a obtener nuestro seguro de carro. Desde el primer momento fue muy profesional, amable y atenta a cada detalle. Se tomó el tiempo de explicarnos todas las opciones disponibles, resolvió nuestras dudas con mucha paciencia y nos ayudó a encontrar una cobertura que se ajusta perfectamente a nuestras necesidades y presupuesto. Lo que más destaco es su transparencia y compromiso; en ningún momento sentimos presión, sino todo lo contrario: una asesoría honesta y enfocada en lo mejor para nosotros. Además, el proceso fue rápido y sencillo gracias a su eficiencia. Definitivamente, si estás buscando a alguien confiable para gestionar tu seguro, Dieney Díaz es una excelente opción. ¡Muchas gracias por tu gran servicio!"
We responded:
"¡Gracias por tu reseña tan generosa! Nos llena de alegría saber que quedaste satisfecho. ¡Nos vemos pronto!"
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Eggy Guzman

April 16, 2026

5  out of  5
rating by Eggy Guzman
"Yudi me atendió muy amable y muy atenta. Gracias 🙏 muchas bendiciones"
We responded:
" ¡Muchas gracias por calificarnos con 5 estrellas! Es un placer saber que cumplimos tus expectativas. ¡Hasta pronto!"
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karen ariza

April 15, 2026

5  out of  5
rating by karen ariza
"Buenas tardes Yudi fue muy gentil y clara en el momento de mis dudas, me ayudo a actualizar muy bien mi poliza y otras inquietudes"
We responded:
"Thank you for your review. Providing clear, friendly support is a priority for us, and we’re glad Yudi delivered that during your policy update. Your feedback motivates our team to continue offering excellent service, Karen! "
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Doritos 239

April 10, 2026

5  out of  5
rating by Doritos 239
"Amazing service"
We responded:
"We appreciate your positive feedback and are delighted to know you had a great experience with us!"
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Wendy Murillo

April 7, 2026

5  out of  5
rating by Wendy Murillo
"Muy buen y Excelente Servio, Cristian C. muy Amable y Explica Detallamente todo, me Ayudo a Resolver rápidamente la poliza de seguro de Carro y mi Casa muy Agradecida y Contenta con su Servicio al Cliente. GRACIAS 🙂 🙏"
We responded:
"Wendy, thank you so very much for this awesome review and 5-stars!"
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A BP

April 7, 2026

5  out of  5
rating by A BP
"Disney was very helpful, efficient and professional. It was a pleasure to receive such friendly service. Thank you!!"
We responded:
"Thank you for taking the time to leave this review. Please don't hesitate to contact us if you need our assistance with any of your insurance needs, we will be happy to help!"
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Anier Hurtado

April 7, 2026

1  out of  5
rating by Anier Hurtado
"La agente Yudi al principio era todo muy correcto pero luego se volvió una basura tuve problemas con mis pagos y por mucho que la llamaba no respondía el de la resepcion me decía que me llamaría para atrás y nunca lo hacía .Después agregué otro auto y cuando fui a pagar no era lo que habíamos acordado , la diferencia era de casi $300 . En resumen todo era una pentira y una complicación. Lo mismo con otra agente llamada Irene . Tuve que cambiar de agencia de seguro y esta no la recomiendo."
We responded:
"Gracias por compartir su opinión. Lamentamos que haya tenido inconvenientes durante el proceso. Queremos aclarar que algunos problemas surgieron debido a pagos rechazados y a un cambio en su vehículo, lo que generó un ajuste en el monto a pagar. También, para poder resolverlo, solicitamos los estados de cuenta bancarios que aún no hemos recibido. Entendemos que esta situación pudo causar confusión, y por ello realizamos la devolución de la comisión por pago tardío realizada en su beneficio. Nuestro objetivo siempre es ofrecer un servicio transparente y justo, y nos gustaría poder aclarar cualquier duda que quede. Le invitamos a comunicarse directamente con nosotros para poder revisar su caso con detalle y encontrar la mejor solución. Gracias por su comprensión. Thank you for sharing your feedback. We regret that you experienced difficulties during the process. We would like to clarify that some issues arose due to declined payments and a change in your vehicle, which caused an adjustment in the amount to be paid. Additionally, to resolve this, we requested your bank statements, which we have not yet received. We understand that this situation may have caused confusion, and for that reason, we issued a refund of the late payment fee for your benefit. Our goal is always to provide transparent and fair service, and we would be happy to clarify any remaining questions you may have. We invite you to contact us directly so we can review your case in detail and find the best solution. Thank you for your understanding."
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Alfred Valle

April 5, 2026

5  out of  5
rating by Alfred Valle
"Mr Cristian C was outstanding with his knowledge and profesionalism . He answered me all questions and helped me throughthe quotation process . I have been a customer of Manny Morin agency for many years . They give top notch customer service. . Alfredo Valle 4-5-26 Again , my high praises goes to Mr Cristian C. I have been calling him weekly several times for almost a month to obtain from him different car quotations in order for me to decide first before purchasing the vehicle . Time after time he came through . Finally yesterday Sat 4-4-26 I got him on the phone from the dealer ,Bonmin Cadillac and he sent right away the insurance with my cards so that I could drive away with my new car purchase . I’ve been dealing with customer service personnel all my adult life and I must say , I am impress ! Alfred Valle Miami"
We responded:
"Alfred, it’s wonderful to hear how Cristian’s professionalism and knowledge supported you throughout the quoting process, and our team is glad he was able to answer your questions so thoroughly. We value your long‑standing relationship with our agency and appreciate your kind words about the service you’ve received over the years."
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Natalia Zaccarelli

March 27, 2026

5  out of  5
rating by Natalia Zaccarelli
"Excelente experiencia. Yudi es increíble, muy profesional y está súper capacitada. Hace todo el proceso fácil y fluido, y el hecho de que hable inglés y español ayuda muchísimo. Totalmente recomendada. Gracias por tu ayuda, Yudi."
We responded:
"¡Muchas gracias por tu confianza! Me alegra muchísimo saber que tu experiencia fue tan positiva y que el proceso resultó sencillo y cómodo."
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Randy Quiroa

March 24, 2026

5  out of  5
rating by Randy Quiroa
"Brian Boswell provided me great customer service. Highly recommend!"
We responded:
"Thank you for your recommendation, Randy!"
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Omar Arciniegas

March 24, 2026

5  out of  5
rating by Omar Arciniegas
"As always, Manny Morin's agency make a breeze all transactions. Today, Yudi was very helpful and efficient delivering all my requests and providing additional information I may need for future actions to be taken. Thank you."
We responded:
"We're always here to help with your insurance needs, Omar, reach out anytime!"
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Delaney Groos

March 16, 2026

5  out of  5
rating by Delaney Groos
"Brian was great! Highly recommend."
We responded:
"Thank you for your recommendation, Delaney!"
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Brayan Izquierdo

March 15, 2026

5  out of  5
rating by Brayan Izquierdo
"Muy feliz con mi agente Yudi. Me sentí súper atendido. La recomiendo mucho."
We responded:
"¡Gracias por tu reseña tan generosa! Nos llena de alegría saber que quedaste satisfecho."
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Emanuel Gonzalez

March 9, 2026

5  out of  5
rating by Emanuel Gonzalez
"Quiero agradecer a State Farm por hacerme parte de su familia. Pero en especial al Equipo de trabajo de Manny Morin en Kendall, a YUDI HERNANDES ella me hiso mi primera póliza de seguro y ahora que llego el momento de renovar puedo decir que tome la mejor decisión. YUDI me explico todo en cuanto a mi nueva renovación de póliza es una persona muy amable gracias por su profesionalismo tengo una exelente cobertura en mis autos estoy muy satisfecho con la atención que me an dado. Como cliente de la agencia Manny Morin el Kendall puedo decir con certeza que la atención es exelente gracias YUDI muchas vendiciones para usted."
We responded:
"Thank you for taking the time to share such a thoughtful message. We’re so glad to hear that Yudi was able to help you with your first policy and again during your renewal, making sure everything was clearly explained and that you felt confident in your coverage. It means a lot to know you’re satisfied with the attention and service you’ve received from the team. Gracias por confiar en nuestro equipo y por compartir su experiencia con Yudi. Le enviamos muchas bendiciones también."
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Marc DeTomaso

March 5, 2026

5  out of  5
rating by Marc DeTomaso
"The entire office runs very well. Brian is an exceptional agent, he was friendly and professional, he explained everything patiently and was very thorough, making certain I was completely satisfied with State Farm's service. AAAND, they were the most affordable option !"
We responded:
"We appreciate your feedback and your 5-star rating. Thanks for taking the time to share your experience!"
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Lloyd Gerdes

March 5, 2026

5  out of  5
rating by Lloyd Gerdes
"I have been working with Brian Boswell and he has done a great job helping me."
We responded:
"Thanks a lot for the five stars, Lloyd! "
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arnaldo Ramirez

March 5, 2026

5  out of  5
rating by arnaldo Ramirez
"Yudi it is a professional customer service person, very helpful with my request"
We responded:
"We’re honored by your 5-star review. Thanks for choosing us!"
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Deny Durán

March 3, 2026

5  out of  5
rating by Deny Durán
"Judy usually helps me when I come here and she is very nice and professional."
We responded:
"We appreciate you taking the time to leave us a review, Deny! Thank you for the 5-star rating."
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John Reynolds

February 25, 2026

5  out of  5
rating by John Reynolds
"Christian Groce was the agent who helped us obtain a State Farm auto insurance policy. He was professional and very thorough, answering all of our questions. We got the coverage that fit our needs and budget. We really appreciated working with Christian."
We responded:
"Thank you so much for the 5-star review, John! We're thrilled to hear that you had a great experience with us. We're always here to help with your insurance needs; please don't hesitate to reach out anytime!"
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Naomi Luna

February 24, 2026

5  out of  5
rating by Naomi Luna
"Brian M Boswell helped me get my new car insured and I had a great experience. He was beyond helpful, personable, and made everything easy to understand. He walked me through all the details in a clear, stress-free way and genuinely made the whole process enjoyable. I left feeling confident and taken care of. I wouldn’t hesitate to reach out again if I needed anything. highly recommend!"
We responded:
"Thank you so much for your business and your awesome 5-star review! Our office is always available to help with any of your insurance needs, Naomi. "